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Sterilizer Autoclave Solutions

Virtual Autoclave Technician!

Free

Easy

24 Hours A Day

Live Video Chat

Send & Receive Photos

Send & Receive Text

Stanley Sterilizer Your Virtual Tech

Sterilizer Autoclave Solutions

Virtual Autoclave Technician!

Free

Easy

24 Hours A Day

Live Video Chat

Send & Receive Photos

Send & Receive Text

Stanley Sterilizer Your Virtual Tech

How it Works

Stanley Sterilizer Your Virtual Tech allows you to contact us directly in several formats about the problem you are having or to get free training.

No more calls in between patients or delays in patient appointments due to technical issues.

It’s simple! Send us the information through any of the formats available and go back to your priorities. Once a solution is reached, Stanley will return a video/call/text explaining the issue as well as the steps needed to resolve it.

Why Our Clients Choose Virtual Help

Over the phone technical support is great, however, it can be time-consuming and important details can inadvertently be missed. By using technology that supports live video interaction, the technician can look for problems that can go unnoticed by untrained observers. This can save time, and money and allow staff to spend their time on more important things.

Not Technically Gifted?  No Problem!

Anyone, anywhere, at any time can communicate with us, ask questions, or relay technical issues about their Autoclaves or Infection control products.  If you have any trouble connecting to our assistant just give us a call and we will walk you through the connection at 704-966-1650 (Option 3).

So Many Ways To Reach Stanley!

Call 704-966-1650 (Option 3)
Connect with us online:

Google Duo


To reach us directly through Google Duo, use our Google ID:
techsupport@sterilizerautoclavesolutions.com

Zoom


To set up a Zoom virtual meeting, please email us directly at

techsupport@sterilizerautoclavesolutions.com

Skype

To reach us directly through Skype, use our Skype ID:

sterilizerrepair@gmail.com

FaceTime


To reach us directly through messenger or facetime on Apple Devices, use our Apple ID:

techsupport@sterilizerautoclavesolutions.com

Options Available:

Live Video Chat

Contact us through the video app and chat live to share the problem directly. This will allow us to assess the fault rapidly and help you troubleshoot your autoclave while we are on the chat. Speaking face to face with a technician directly can minimize the amount of time that email or phone calls normally take. If you do not have video chat available on your device, no worries, we will send you a Zoom link to join a video conference live.

Live Video Chat

Upload videos of your problem directly to Stanley. Often there is a sound or visual prompt that you are unable to capture with a photograph. For this reason, you may want to shoot a video of your issue and send it directly to Stanley for review. We will send a short video response showing you what the problem is as well as an explanation of how it can be repaired.

Send/Receive Text

Texting is still a very popular way for many practices to contact us with their problems. When you text Stanley you will be connected to a technician that can troubleshoot, diagnose, and give you a plan of action to get your autoclave back up and running in a timely manner.

Send/Receive Photos

 

Upload photos of your problem directly to Stanley. We review the photos, troubleshoot your issue, and respond with an explanation of what’s happening as well as a plan of action for repair.

Phone

 

Free Tech Support phone line!

Autoclaves or Infection control products.  If you have any trouble connecting to our assistant just give us a call and we will walk you through the connection at 704-966-1650 (Option 3).

Note*
The Video/Photo/Text options are open 7 days a week and 24 hours a day. If it is after normal business hours the response may be delayed until the following workday A.M. but you can rest assured that it will still be a rapid response so you don’t lose office time due to a unit being down.

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