At the end of each of our maintenance articles, we always advertise a Free Preventive Maintenance Program. And today we’d like to take some time to tell you more in depth about what we do to make sure your Tuttnauer autoclave service needs are satisfied. Everything from the steps we take to ensure proper communication to examples on how we do it used with some of Tuttnauer’s best autoclaves. We understand that everything can be a lot to take in when trying to keep your autoclaves in top shape, and that’s why we’re here to help. And if you just want to talk to someone for any questions you may have, call our Free Tech Support at 704-966-1650 Option 3.
When it comes time for scheduled repair, our program aims to notify you when it’s maintenance time. And even walk you through it all to ensure you’re getting the exact parts you need and help maximize efficiency and longevity of your autoclaves.
Examples of Tuttnauer TVET 11E Maintenance
To tell you more about our program, we’re using the the maintenance schedules of one of Tuttnauer’s best automatic veterinary autoclaves, the Tvet 11E Veterinary Autoclave.
We’ll be talking about both at once because they share the exact same maintenance process. They have a periodical maintenance schedule of daily and weekly maintenance.
Tuttnauer TVET 11E Daily Maintenance
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Clean the Door Gasket and outside rim of the chamber with a mild detergent, water and a soft cloth or sponge. The gasket should be clean and smooth. Be sure to clean the inside and outside of the gasket flap.
Tuttnauer TVET 11E Weekly Maintenance
- Once per week or after 20 cycles, clean and descale the chamber, copper tubes and the reservoir using Chamber Brite.
Tuttnauer TVET 11E Periodical Maintenance
- Once a month, check the Safety Valve.
- Once per month clean the water outlet strainer. Cleaning frequency may be reduced according to
experience. - Check the door gasket every 12 months, for cracks or
damage and replace it if there is a tear or leakage - Replace the HEPA filter, every 6 months or after 1000
cycles (whichever is the shorter period).
The following operations should be done by an authorized Tuttnauer service technician.
Once a year –
- Check the continuity of the grounding connections.
- Perform validation of the autoclave as needed.
- Check the precise operation of the earth leakage
relay (GFCI). - Check that the autoclave is on a sturdy counter top and all the autoclave feet are present and properly adjusted.
- Check the safety elements; safety valve, cut-off thermostat and door locking mechanisms are functioning properly.
- Check the overall operation of the autoclave.
- Check the water reservoir, piping, plastic parts and
electric wires are clean and in good condition. - Check and tighten the piping joints to avoid leakage.
- Check and tighten all connections in the control box, heaters and valves and instrumentation.
- Check for dust build up on the fan or in the electronic box.
Once in 5 years –
- Check the door and door locking mechanism for excessive wear.
- Perform safety tests: pressure vessel, efficiency, electrical, according to local rules or regulations.
How Was That All Related?
All of this was related to the thought process of our Free Preventative Maintenance Program. While those instructions were not word-for-word, that basic summary, the article we’ve written on this subject, and the parts and materials we sell should give you a bit of insight. We have the know-how on how it should work, a variety of parts for selection should yours not work, and our free tech support to help you schedule, order parts if needed, and time your maintenance so that your autoclave CAN work.
About Our Free Preventative Maintenance Program
Whether you’re a returning customer or new to our website, our Free Autoclave Technical Support and Free Preventative Maintenance Program is for anyone and everyone. Our job is to make sure that when it comes to buying and subsequently taking care of your new autoclave, you have all the help you need at no extra cost.
When you call our support number, we’re ready to help you anywhere and anytime. We can answer any questions you have about your autoclave or any parts you might need. And we can even help you install, troubleshoot and repair your autoclave. And when you sign up for our free maintenance program online or on the phone, we contact you back within one business day to set up your maintenance schedule.
We start by taking inventory of your autoclaves on the initial call. After that’s determined, we’ll help you set a schedule of your own and figure out when you want to start the program. And then once the schedule has been determined, we’ll call you and remind you what autoclave maintenance and parts are due when they’re due.
Even after everything is set up, and your parts have shipped for free, our services don’t end there. Once your new parts or machine arrive, you can call our support number or use one of our many articles and/or videos in our website library. So whether or not you feel like picking up the phone, we’re with you every step of the way.
Final Thoughts
A huge part of any practice is ensuring that all equipment is running safely and efficiently. If it’s not working properly you can have a sudden failure or not get equipment properly sterilized. With different manufacturers come different autoclaves, which means different maintenance methods. Maintenance scheduling and instructions can be daunting. Add more than one machine and that task becomes even more complex. But that’s why we’re here to help at no cost anytime you need. The purpose of our Free Scican Preventive Maintenance Program is to remove the stress and worry of what maintenance is due for which machine, and when it’s time for it to be done.
We’ll be there to remind you when things need cleaning or replacing. And you’ve got 24/7 access to our library of videos and articles about anything you may need help with. With all these extras you can focus on your practice and patients instead of the equipment. So you can sit back and relax until you hear from us again!
As always if you have any questions about this process or anything else please feel free to contact us and take advantage of our “FREE TECH SUPPORT.”
We also offer FREE VIRTUAL TECH SUPPORT to “See and Talk” with a “Real Time Live Technician” for any problems you may be in need of help with.
You can also use our “FREE MAINTENANCE PROGRAM”. Take the guesswork and worrying about what unit is due for maintenance and which maintenance cycle it is time for. We will keep track of all your autoclaves and let you know when it’s time for anything.
The Tuttnauer TVET 11E Veterinary autoclave is available here.
Check out our Free Autoclave Technical Support here!