Why You Should Choose SAS
Choices can sometimes be hard to make…especially when you are weighing the pros and cons of potentially significant investments for you and your business. The medical tech industry is no different. Managing different vendors to purchase products, take care of warranty work, and help with overall maintenance can often end with an unsatisfactory end with more of a mess than you started with. It is our goal at Sterilizer Autoclave Solutions to cut through that mess and offer you a one stop shop for sales, service, parts and repair that will truly put you, the customer, as our first priority. Whether it be our sales, shipping, technicians, customer service, or educational content team, we’re all about 5-star service.
Partnering With Us
As we mentioned above, we’ve compiled a list of 10 things we’d like to share with you. We narrowed down this list to the things that we believe help distinguish us from the “corporative” perspective. We’re here to talk with you, not at you. We’re here to shape your experience to what you need and when you need it. So let’s get to what makes SAS unique.
1.) Our 5-Star Service
Reviews don’t lie and the results are in. With countless 5-star reviews on Google, we prove customers truly come first. Our customer service is second-to-none, helping you navigate our system effortlessly. Our 5-star technician services to keep your unit in top shape. And our outbound shipping is fast and efficient thanks to our shipping department. The sales team helping close deals day by day. And our ever-expanding library of content on YouTube, and branching ways to communicate through social media, coupled with top of the line marketing.
You won’t find service like ours anywhere else, and surely not as accessible either.
2.) Free Tech Support
Like really, it’s free – and it doesn’t even have to be a unit you purchased from us! We have multiple ways to go about our customer service and tech support. You can text us with a problem, call us for questions, or even video chat. We use multiple different platforms to encourage reaching out to our customer service. And our tech support is here for YOU.
3.) Loaner Program
We know reducing downtime in the office is key, so we have your backup ready! If your unit falls under the weather, we’ve got you covered with a loaner unit to ensure your workflow isn’t hindered. Meanwhile, our specialists will diagnose and fix your unit accordingly. It’s never been easier to keep your office going even after your unit goes down. You can read more about our loaner program here.
4.) A fun, eclectic, and energetic team
As a family-owned business, we make sure that we can operate as a family. No matter how seemingly dysfunctional we look. And that includes bringing those with some… interesting characteristics into the fold. We ARE the cool kids! We have a rodeo cowboy, a frisbee golf aficionado, a guy that voluntarily owns a shark suit, a former NYC cop, a novice unicycle rider, an afro to rival Bob Ross and a former mall Easter Bunny. And they’re all here to ensure that your experience is unforgettable. Just another reason why you should choose SAS.
5.) In-House Financing
We get it, a sterilizer is an investment, that’s why we have the flexibility to meet you where you are. Our in-house financing program is what you need. We know that you need to keep up with the evolution in medical tech, but also understand that we are all in varying stages within our businesses. Luckily, we’re not going to pawn you off to a vendor or third-party. We can finance your new unit all in-house. With SAS, you can finance new or refurbished units. We take 50% down and figure out a payment system based on YOUR budget.
- No credit checks
- No need to be in business for a year
- No third party vendors
- Automatic approvals – Instantly
- Painless Process
And with benefits like these, you know you’ve got a good deal.
6.) Our Virtual Technician – Stanley Sterilizer
When it comes to providing a trustworthy appearance, we think we’ve got it down. Other companies and their logos or mascots intended to look just as stiff as they are, not us. We’ve got something dynamic and exciting, and he’s designed in-house. We’ve got Stanley Sterilizer! Just look at this guy! The face of our virtual technician is nothing short of a valuable team member at SAS. Stanley is the face and your guide through the Virtual Technician Program on our website, tailored to help you get a hold of a technician in the way that’ll help get you the help you need. And come on, how could you resist that?
7.) Our Online Video Archive
Sometimes making a phone call just isn’t in your agenda, so you browse YouTube for a tutorial on something you need. But in the medical industry, sometimes specific information can be hard to come by, and when you need help, that’s not the answer you need. Thankfully, we’re constantly expanding our YouTube video library. Free education at your fingertips! Our Youtube channel will walk you through repairs and save you time and money. Tutorials, looks into all different kinds of units, informational content, and with even more on the way. You’ll never be short of help with us.
8.) Free Shipping
FREE Shipping – with parts often going out same day. When we said our shipping was fast, did we mention it’s also free? An unbeatable combination. For any sale you make with us, you get our speedy and efficient shipping at no extra cost. That way you’ll get what you paid for in record time. With parts going out in the same day as the order sometimes. Seeing it in action is quite something.
9.) Trade-In Program
Trade-In program – We can give your old unit the love it needs and find it a new home! It’s just as we said. If you have an old unit of yours that you were going to get rid of anyway, trade it with us. We’ll refurbish it and make sure it’s in great shape. So we walk away with two happy customers that day.
10.) 5-for-Life Discount
5% Savings For Life! N0, that’s not a joke. With Sterilizer Autoclave Solutions, you can get a 5% discount for life by signing up. Not only do we want to take the hard work out of the equation, we want to give you an incentive for choosing us. And that means that through us, you can get 5% off of any product, anytime, for life. And all you have to do is fill out a super easy form here. It’s never been easier to get a free discount for your medical and sterilization needs.
As always if you have any questions about this process or anything else please feel free to contact us and take advantage of our “FREE TECH SUPPORT.”
We also offer FREE VIRTUAL TECH SUPPORT to “See and Talk” with a “Real Time Live Technician” for any problems you may be in need of help with.
You can also use our “FREE MAINTENANCE PROGRAM”. Take the guesswork and worrying about what unit is due for maintenance and which maintenance cycle it is time for. We will keep track of all your autoclaves and let you know when it’s time for anything.