Steris Service Solutions
Sterilizer Autoclave Solutions provides comprehensive service, repair, and lifecycle support for freestanding autoclaves, with specialized expertise in the Steris line. Our programs are designed to maximize uptime, ensure compliance, and extend equipment lifespan through proactive maintenance and responsive technical support.

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Preventative Maintenance (PM)
Our preventative maintenance programs are designed to reduce downtime and ensure consistent sterilization performance.
Included Services:
- Full inspection of mechanical, electrical, and control systems, including integral steam generators
- Calibration of temperature, pressure, and timing systems
- Chamber cleaning and descaling
- Steam generator cleaning and descaling
- Door gasket inspection and replacement
- Filter inspection and replacement
- Safety valve and pressure relief testing
- Verification of cycle parameters
- Documentation for compliance and recordkeeping
Recommended Frequency:
- Semi-annual or annual, based on usage and manufacturer guidelines
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Repair Services
We provide fast, reliable repair services for freestanding autoclaves, with a focus on Steris units.
Capabilities Include:
- Diagnosis and repair of mechanical and electrical failures
- Control board and PLC troubleshooting
- Heating element and steam system repairs
- Pump and valve replacement
- Leak detection and repair
- Emergency service response available
Service Commitment:
- Rapid response times
- OEM-quality replacement parts
- Experienced, factory-trained technicians

Installation Services
Professional installation ensures proper operation and compliance from day one.
Services Include:
- Site inspection and pre-installation requirements review
- Equipment placement and leveling
- Utility connections (water, drain, electrical, steam if applicable)
- Initial startup and testing
- Staff training on operation and basic maintenance
De-installation & Relocation
Safe removal and relocation services to protect your investment.
Services Include:
- System shutdown and disconnection
- Safe removal and packaging
- Transportation coordination (if required)
- Reinstallation at new site (optional)
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Refurbished Steris Freestanding Autoclaves
We offer fully refurbished Steris freestanding autoclaves as a cost-effective alternative to new equipment.
Refurbishment Process:
- Complete system teardown and remanufacture
- Replacement of old components
- Rebuild of critical systems (valves, pumps, seals)
- Software updates (if applicable)
- Performance testing and validation
Benefits:
- Significant cost savings
- Reliable, tested performance
- Warranty options that equal brand-new equipment
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Remote Technical Support & Diagnostics
(Free) 704-966-1650 Option 1
We provide complimentary remote technical support to assist with troubleshooting and minimize downtime.
Support Includes:
- Phone and virtual diagnostic assistance
- Error code interpretation
- Guidance for basic troubleshooting steps
- Support for maintenance staff
- Recommendations for parts and service
- Review of DART Test
- Review of Vacuum Test
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Service Plans
Customized service agreements are available to bundle preventative maintenance, priority repair service, and discounted parts.
Plan Options May Include:
- Annual PM visits
- Priority scheduling for repairs
- Discounted labor rates
- Discounted parts pricing
- Compliance documentation support
Industries Served
- Hospitals and healthcare facilities
- Ambulatory surgery centers
- Laboratories and research facilities
- Pharmaceutical and biotech companies
- Dental and specialty clinics
Why Choose Sterilizer Autoclave Solutions
- Specialized expertise in Steris autoclaves
- Nationwide service coverage
- Fast response and reliable support
- Cost-effective refurbished equipment options
- Commitment to quality and compliance