Midmark M9/M11 Error Code C565 Leave a comment
In this article, we’re going to explain one of the many error codes that can affect your Midmark M9/Midmark M11 autoclave. This article will focus specifically on error code C565. We’ll tell you about the problem, what displays when the error occurs, its possible causes, and the course of action to take to resolve said error.
However if you’re more of a visual learner we have a video on this error code available here.
And if you just want to talk to someone, call our Free Tech Support at 704-966-1650 Option 3.
Display/Symptom
C565: VENT MODE STEAM TEMP HARDWARE
UNPLUG/REPLUG UNIT
Steam A/D converter reports an average value outside the limits for normal operation during VENT mode.
Causes, Checks and Actions
Possible Cause 1: Temperature sensor malfunctioning.
- Check A: Check for residue build up on temperature sensor probe.
- Action A: Clean sensor probe with Speed-Clean, distilled water, and abrasive pad.
- Check B: Check that nothing is touching or crowding the temperature sensor. (Example: trays, pouches, cassettes, etc.)
- Action B: Reposition items so nothing touches or crowds the temperature sensor.
- Check C: Perform: Temperature Sensor Resistance Test. Allow sensor to cool to room temperature before testing. Acceptable range 1.07-1.1K Ω. Refer to: Temperature Sensor Resistance Test
- Action C: Replace Temperature Sensor
M9 Temperature Sensor available here
M11 Temperature Sensor available here.
- Check D: Perform: Temperature Sensor Supply Voltage Test. Disconnect sensor harness from J12 on PC board. On pins 1 & 2 acceptable range is 4.0 – 6.0 VDC. Refer to: Temperature Sensor Supply Voltage Test
- Action D: Replace Main PC Board.
M9 PC Board OEM available here
M11 PC Board OEM available here
Possible Cause 2: Sterilizer is unlevel.
- Check 1: Verify support surface is level.
- Check 2: Verify water on all sides of chamber are equal.
- Action: Place sterilizer on a level support surface.
As always if you have any questions about this process or anything else please feel free to contact us and take advantage of our “FREE TECH SUPPORT.”
We also offer FREE VIRTUAL TECH SUPPORT to “See and Talk” with a “Real Time Live Technician” for any problems you may be in need of help with.
You can also use our “FREE MAINTENANCE PROGRAM”. Take the guesswork and worrying about what unit is due for maintenance and which maintenance cycle it is time for. We will keep track of all your autoclaves and let you know when it’s time for anything.