Services & Benefits

• Regional Pickup & Rapid Delivery: We streamline logistics for Texas and surrounding states with lightning-fast transit times.
• Texas-Based Technicians: All diagnostic and repair work is performed directly by our in-house specialists right here in Tyler.
• 100% Genuine Certified Parts: We preserve your equipment’s integrity by using exclusively OEM-certified components for every fix.
• Temporary Loaners: Keep a high-performance backup unit at your practice for the entire duration of your repair.
• National Reach, Local Touch: While our Tyler center actively anchors operations for the Central and Western U.S., we proudly coordinate service across all 50 states.
• Multi-Brand Mastery: Our certified staff services all major sterilization brands, including Midmark, SciCan (Statim), Tuttnauer, Enbio, W&H, Flight Dental, and Steris.
• Unbeatable Pricing Structure: Access the most competitive autoclave repair rates nationwide without sacrificing quality.
• Omnichannel Help Desk: Reach our experts instantly via your preferred method—phone or SMS text (704.966.1650), live chat, or email.
• Year-Round Reliability: Enjoy peace of mind with dedicated, high-quality technical support 365 days a year.

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Industrial & Freestanding Steris Service Solutions

Our Tyler center extends expert technical care beyond tabletop units, anchoring full lifecycle support for heavy-duty, freestanding Steris sterilizers across the Central and Western U.S.

• Comprehensive Steris Maintenance: Proactive semi-annual and annual diagnostic checkups designed to isolate vulnerabilities. We handle mechanical, electrical, and control system calibrations alongside deep chamber descaling and steam generator maintenance.
• Advanced Systems Repair: Swift resolution of heavy machinery faults, including PLC and control board troubleshooting, vacuum and leak testing, heating element overhauls, and industrial valve/pump replacements.
• Precision Technical Logistics: Complete operational deployment support including professional site leveling, utility hookups (drain, water, steam, electrical), initial validation testing, as well as safe decommissioning and regional relocation services.
• Factory-Grade Overhauls: Access completely remanufactured freestanding Steris units. Every refurbished system undergoes a strict full teardown, complete seal and valve replacement, software updates, and rigorous validation testing backed by structural warranties.
• Remote Diagnostic Desk: Zero-cost access to immediate virtualization assistance, error code breakdowns, DART test results evaluation, and advanced technical triage.
• Tailored Fleet Service Plans: Specialized service contracts that consolidate priority scheduling, discounted parts procurement, routine PM tracking, and thorough compliance recordkeeping.

Freestanding Equipment Sectors We Support:

We bring heavy-duty sterilization compliance and rapid support to high-demand environments across the South and West:

• Healthcare Infrastructures: Hospitals, clinical hubs, and busy ambulatory surgery centers.
• Scientific Research: Biotech environments, pharmaceutical operations, and laboratory cleanrooms.

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Additional Services

Zero-Cost Remote Technical Support: Dial in or message our team for immediate troubleshooting assistance.

Complimentary Preventative Maintenance (PM) Management: Keep your fleet running smoothly with our proactive maintenance programs.

Manufacturer-Specific Maintenance Checklists: Download tailored PM guidelines for your exact units, including:

• SciCan series checklists
• Midmark M9/M11 series checklists
• Tuttnauer manual and automatic checklists
• Enbio S & Pro checklists
• W&H sterilization checklists

Equipment Exchange: Looking to upgrade? We buy, sell, and trade older or factory-new autoclave models.

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Loaner Fleet in Tyler, TX

• Scican – Statim 2000 • Statim 5000
• Midmark – Midmark M9 • Midmark M11
• Tuttnauer – Manual Units • Automatic Sterilizers
• Enbio – Enbio S • Enbio Pro

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