Midmark M9/M11 Error Code C104
In this article, we’re going to explain one of the many error codes that can affect your Midmark M9/Midmark M11 autoclave. This article will focus specifically on error code C104. We’ll tell you about the problem, what displays when the error occurs, its possible causes, and the course of action to take to resolve said error.
However if you’re more of a visual learner we have a video on this error code available here.
And if you just want to talk to someone, call our Free Tech Support at 704-966-1650 Option 3.
Display/Symptom
C104: HEATUP MODE STOP PRESSED
Causes, Checks and Actions
Possible Cause 1: STOP button was pressed.
- Check: Check if chamber pressure and temperature has dissipated, if not it may be necessary to allow chamber to cool.
- Action: Press STOP button and initiate a new cycle.
Possible Cause 2: Touch pad malfunctioning.
- Check: Perform Key test in service diagnostic.
- Action: Replace touch pad.
A replacement Touch Pad is available to buy here.
As always if you have any questions about this process or anything else please feel free to contact us and take advantage of our “FREE TECH SUPPORT.”
We also offer FREE VIRTUAL TECH SUPPORT to “See and Talk” with a “Real Time Live Technician” for any problems you may be in need of help with.
You can also use our “FREE MAINTENANCE PROGRAM”. Take the guesswork and worrying about what unit is due for maintenance and which maintenance cycle it is time for. We will keep track of all your autoclaves and let you know when it’s time for anything.