Troubleshooting the “Water Leakage” Error on the Enbio S

This is a continuation in our set of articles to help you troubleshoot problems and errors your Enbio S Automatic Autoclave may experience in the form of error codes. We will help you understand why each one displays and the proper steps you should take at that time. Today we will be talking about the troubleshooting process behind the “Water Leakage” Error.

We have an accompanying video here if you’re more of a visual learner.

And if you just want to talk to someone for any questions you may have, call our Free Tech Support at 704-966-1650 Option 3.

What is the “Water Leakage” Error

The “Water Leakage” Error is displayed when the unit believes that the door is open even if it isn’t

The Solution: This error could be due to a couple of things. First you can check the door gasket and the doorway of the front facia for debris. Anything that would cause the door to not seal flush when it’s closed. Or it could be due to your water lines on the back not being inserted fully. Make sure both inlet tubes are inserted to the black mark on the tubing. Unfortunately, if you still receive the error, anything beyond this is NOT an end-user repair. The unit will need to be sent into an Enbio authorized technician if you continue to get the “Water Leakage” Error.

As always if you have any questions about this process or anything else please feel free to contact us and take advantage of our “FREE TECH SUPPORT.”

We also offer FREE VIRTUAL TECH SUPPORT to “See and Talk” with a “Real Time Live Technician” for any problems you may be in need of help with.

You can also use our “FREE MAINTENANCE PROGRAM”. Take the guesswork and worrying about what unit is due for maintenance and which maintenance cycle it is time for. We will keep track of all your autoclaves and let you know when it’s time for anything.

The Enbio S Automatic Sterilizer is available for purchase here.

Any parts you require for your Enbio S can be purchased here.