How to Troubleshoot Door Open Error on an Enbio S Cassette Autoclave

Troubleshooting the “Door Open” Error on the Enbio S

This is a continuation in our set of articles to help you troubleshoot problems and errors your Enbio S Automatic Autoclave may experience in the form of error codes. We will help you understand why each one displays and the proper steps you should take at that time. Today we will be talking about the troubleshooting process behind the “Door Open” Error.

We have an accompanying video here if you’re more of a visual learner.

And if you just want to talk to someone for any questions you may have, call our Free Tech Support at 704-966-1650 Option 3.


What is the “Door Open” Error

The “Door Open” Error is displayed when the unit believes that the door is open even if it isn’t

The Solution: Ensure that the door handle is completely turned to the locking position. Unfortunately this is NOT an end-user repair. The unit will need to be sent into an Enbio authorized technician if you get the “Door Open” Error.

As always if you have any questions about this process or anything else please feel free to contact us and take advantage of our “FREE TECH SUPPORT.”

We also offer FREE VIRTUAL TECH SUPPORT to “See and Talk” with a “Real Time Live Technician” for any problems you may be in need of help with.

You can also use our “FREE MAINTENANCE PROGRAM”. Take the guesswork and worrying about what unit is due for maintenance and which maintenance cycle it is time for. We will keep track of all your autoclaves and let you know when it’s time for anything.

The Enbio S Automatic Sterilizer is available for purchase here.