Sterilizer Autoclave Solutions Announces Second Nationwide Service Center
Sterilizer Autoclave Solutions Expands Coast-to-Coast with Brand-New Texas Service Center 9.29.2026
The family- and veteran-owned sterilization leader brings even faster shipping, expert repairs, and its signature glowing customer care to Tyler, Texas—powering up support for 30,000+ practices nationwide.
Newton, N.C. / Tyler, TX — Sterilizer Autoclave Solutions is a family owned and veteran-owned leader in autoclave services. Tabletop and free-standing autoclave and sterilizer sales, repair and parts, as well as infection control solutions. For over a decade, Sterilizer Autoclave Solutions has proudly served medical, dental, lab, veterinary, educational, and tattoo/piercing professionals with dependable sterilization equipment. We’ve built our reputation not just on online sales, but on our commitment to helping the community. That is why we proudly offer free technical support, troubleshooting, and education to everyone—whether you bought your sterilizer from us or somewhere else.
And today, SAS is announcing the opening of a second national service center in Tyler, Texas. Located at 16600 Hwy 155 S, Units 2003, 2004, and 2005, Tyler, TX 75703… This new service center joins the company’s original U.S. headquarters at at 1819 N. Main Ave., Newton, NC 28658. Customers across the country, all 50 states, will continue to receive the same services trusted by over 30,000 practices and counting.
Including new and refurbished autoclaves from leading brands such as SciCan (Statim), Midmark, Tuttnauer, W&H, Steris and Enbio. Our services offer fast, expert repairs; genuine OEM parts; free shipping; free lifetime technical support (even for equipment not purchased from the company); loaner units; preventative maintenance programs; as well as a full range of infection-control products from Halyard.
The Tyler location strategically positions Sterilizer Autoclave Solutions to serve customers faster and more cost-effectively, especially those in Texas, the South, west coast, and the central United States. Shorter shipping distances for repairs, parts, and equipment mean reduced transit times, lower overall costs, and even quicker return of sterilized, compliant autoclaves to dental offices, medical clinics, veterinary practices, tattoo and piercing studios, labs, and other facilities that depend on reliable sterilization.
The new facility in Tyler strategically positions Sterilizer Autoclave Solutions to serve customers faster, and in a more cost-effective manner. Especially to those in Texas, the South, and even the west coast and central United States. This new service center allows for shorter shipping distances for repairs, parts and equipment. Which means reduced transit times, lower overall costs, and even quicker returns on sterilized, compliant autoclaves to dental offices, medical clinics, veterinary practices, tattoo and piercing studios, labs, and any other practice dependent on reliable sterilization.
“We’re beyond thrilled to open our second national service center in Tyler!” shared Jason Dubrey, CEO. “Our incredible customers have come to expect honest advice, rapid turnaround, and fair pricing. This expansion lets us deliver all of that even better—with faster shipping, quicker repairs, and lower costs as we bring the SAS family experience to even more practices coast-to-coast!”
What This Means for Practices Nationwide
For more than 30,000 practices ranging from dental, medical, veterinary, tattoo and piercing studios, and laboratories across all 50 states… This expansion means even faster and more efficient service. Strategically positioned in Texas, the new Tyler location will help dramatically cut transit times and shipping cost for customers across the South, West Coast and Central U.S. That means quicker turnarounds on repairs, equipment deliveries, and getting reliable, compliant autoclaves back into any busy workspace in record time!
Customers will continue to enjoy the legendary “SAS family experience” they know and love, featuring:
- Top Brands: New and refurbished autoclaves from industry leaders like SciCan (Statim), Midmark, Tuttnauer, W&H, Steris and Enbio
- Expert Care: Fast, reliable repairs, genuine OEM parts, and handy loaner units.
- Unbeatable Perks: Free shipping, preventative maintenance programs, and a full line of Halyard infection-control products.
- Famous Free Support: Free lifetime technical support by phone and video for everyone—even if you didn’t purchase your equipment from SAS!
Built on Trust and Excellence
Sterilizer Autoclave Solutions has earned and maintained its stellar reputation through a proud 95% customer retention rate, industry-leading warranties (including select lifetime parts and labor options), and a hands-on commitment to stocking its own OEM parts. By servicing everything we sell with a smile, SAS continues to set the gold standard for customer care in the sterilization industry.
Practices ready to experience the upgrade can reach the friendly team today at (704) 966-1650 or visit statimusa.com to explore sales, repairs, parts, and free technical support.
The Services We Provide, Nationwide
With our expansion to the central US in Texas, not only do these practices get the benefits with our new location, but they also retain our existing services available to anyone at any time, anywhere in the country:
Our FREE Virtual Technician Program – This program allows customers to reach a live technician directly through various means such as text messages, phone calls, and live video calls on platforms like Skype, FaceTime, Zoom, and Google Duo. The program enables technicians to diagnose and service issues with visual aids, such as live video chat, and has helped many satisfied customers. The savings can be in the thousands for a single FREE phone call. And you know what? You didn’t even have to purchase the unit from us.
Technical Education — With HUNDREDS of video tutorials helping you better understand, diagnose, and repair your autoclave, the need for local service calls can almost be eliminated. Check out our Youtube channel here. Need help training your staff on daily use and preventative maintenance? We can do that too. In addition to our growing library of content on Youtube, our website includes free access to news, manuals, tutorials and guides, any time you need them. The resources tab on our website gives you access to official documents for your machines and products, sell sheets, medical safety data sheets, manuals, the then our content library on YouTube is available for those who want a visual approach. How-to guides, tutorials, shorts, announcement videos, you name it. All freely accessible at anytime, anywhere, and always growing.
Preventative Maintenance — Our Free Preventative Maintenance Program for your autoclaves, which is important for their long-term maintenance. To help customers keep track of their maintenance schedule, we offer to set up a maintenance schedule for them. When it is time for maintenance, someone from SAS will call the customer and provide instructions on what is needed. The company also offers free shipping of any necessary parts and provides visual tutorials to assist with installation.
About Sterilizer Autoclave Solutions
Sterilizer Autoclave Solutions is a family-owned, veteran-owned business specializing in the sale of new and refurbished table-top and free standing autoclaves and sterilizers, fast repairs, OEM parts, and infection-control products. Serving dental, medical, veterinary, tattoo/piercing, laboratory, and related industries nationwide, the company is known for free shipping, free technical support, loaner availability, competitive pricing, and outstanding customer care. With service centers in Newton, North Carolina, and Tyler, Texas, Sterilizer Autoclave Solutions helps practices stay clean, compliant, and productive.
For more information about Sterilizer Autoclave Solutions and its range of products and services, please visit statimusa.com.
Media Contact:
Sterilizer Autoclave Solutions Team
Phone: (704) 966-1650
Website: statimusa.com